Customers are being asked to ‘Grab and Go’ and stay safe when Warwickshire’s libraries re-open.

As of Monday (April 12) people will have 30 minutes to choose the items they want to borrow when they visit libraries across the county.

Warwickshire County Council has confirmed the reintroduction of its ‘Grab & Go’ service, replacing the current ‘Click & Collect’ service which was introduced during lockdown.

Library-goers will not have to pre-book a slot and customers can visit at any time during the library’s opening hours.

There are some changes they will be greeted with, these are:

Rob Powell, Warwickshire County Council ’s strategic director for resources, explained: “We know that our customers love to spend time browsing our library shelves, but for now we are asking that they ‘Grab and Go’, that is, make their book selections and check them out within a maximum of 30 minutes so we can make sure that everyone has equal and safe access to our libraries.

“Customers will still need to adhere to the guidelines, so we all stay safe. We need people to wear a face covering if they can, sanitise their hands on entry, social distance from other customers and follow any one-way systems that may be in place.

“Our digital library services, which have been extremely popular, are still available and those who are eligible can continue to receive our home delivery service.

“This is about making our library customers feel safe and able to access our services in whichever way they are most comfortable doing.”

People can reserve items online, as before the Covid-19 pandemic, and will get an automatic notification when their books are ready to collect, which can be at any time during the library’s opening hours.

Customers who already had books on loan when lockdown was announced have automatically had their return dates extended to 30th April 2021.

Courtesy reminders will be emailed out but a plea has been made to return any books but there will be no fines or charges for any items issued from 24 March 2020 onwards.

All newly borrowed items will be issued for the standard three weeks and can be renewed online if not reserved by another customer.

The online computer booking service can be found here or call 0300 555 8171 to speak to a member of staff or email libraryenquiryteam@warwickshire.gov.uk

For more information about libraries and their opening times, visit the website here





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