Parents have tried to call a Coventry school asking for the name of a child who has been confirmed as having caught Covid-19.
The queries were made to Stoke Park School after it enacted response plans following the pupil’s positive test for coronavirus.
The parents were told by the school that it is unable to give out names “due to confidentiality reasons”.
Pupils who had been in “direct prolonged contact” with the confirmed case must stay at home for 14 days.
Their families have been sent an individual letter by the secondary school and sixth form in Dane Road, Stoke.
However, the messages do not appear to have satisfied all parents in an example of the complexities schools face in dealing with confirmed cases.
In a newsletter on Wednesday (September 23), headteacher Natalie Rock said: “Many parents have tried to call the school this week asking for the names of a confirmed case.
“We are not allowed to give this out for confidentiality reasons so please do not ask us for this.”
The school has also responded after CoventryLive reported on the confirmed Covid-19 case yesterday (Thursday, September 24).
A spokesman for The Futures Trust said: “Stoke Park School has comprehensive plans and measures in place to mitigate the risks of the spread of Covid-19 infection.
“The plans are consistent with Department for Education and Public Health England guidance, have been prepared in consultation with staff and their union representatives and have been subject to audit by health and safety experts.
“On 23rd September Stoke Park School was contacted by the family of a student to say that they have tested positive for Covid 19. The school immediately invoked its response plan and guided by PHE, identified a number of students who were deemed to have had close contact with the infected student.
“These students were immediately sent home and their parents and carers have been contacted and provided with instructions. In keeping with guidance, parents, carers, students and staff of the whole school have been informed. The school continues to monitor the situation closely and is ready to respond according to guidance.”
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In Warwickshire, 29 schools currently have staff and children self-isolating due to positive Covid-19 cases.
CoventryLive has requested the latest overall figures from Coventry city council to provide a clear picture of the situation in the city.
Guidance from Public Health England states: “Schools must take swift action when they become aware that someone who has attended has tested positive for coronavirus.”